New Clients at LiveWell Health and Wellness
Welcome to our practice-we’re excited you chose us for your care! We understand that visiting a new healthcare practitioner can be nerve-wracking, so we want to provide you with some information to ease your mind and help prepare you for your first visit.
The Intake Form
Once you book an appointment, you will receive an intake form. This form provides insight into your medical history and the reason for your visit. Our practitioners will review this form before your visit to better understand your background and needs.
The Initial Assessment and First Session
Our osteopathic practitioners or naturopaths will ask additional questions to gain more insight into your condition and perform a full assessment. They will then start therapy in the same session. After evaluating your condition, they will put together a care plan and communicate it to you. They may also refer you to a specialist, as necessary.
We keep detailed records of the course of care and check in with the client, when necessary. Once your plan is complete, we release you from care.
Our RMTs will provide an in-person walk-through of the clinic and ask about your focus areas. After your massage therapy session, they will request feedback and may make recommendations for you to see another therapist at the clinic if necessary.
A Space to Heal
Our new clinic is bright and modern, with an emphasis on accessibility and comfort. At LiveWell, your well-being is our top priority. We emphasize a clean, safe environment for patients, investing in advanced air purifiers to eliminate pollutants and allergens. Organic cleaners are used, avoiding harmful chemicals, and a superior water purification system ensures the highest quality water. Our commitment to your optimal wellness is highlighted through a holistic approach to healthcare.
We understand the importance of inclusivity and strive to make our clinic accessible to everyone. Our facility is wheelchair accessible, with elevators in place to provide seamless access for individuals with mobility challenges.
People love coming to our practice, and our skilled practitioners ensure they get the care they need. With late hours, and Saturday and Sunday appointments, there’s sure to be a time that fits your schedule.
Collaboration and Referrals
Our practitioners believe in a collaborative approach to client care. They discuss mutual client cases and work on client plans together. If necessary, they may refer clients to other specialists or recommend diagnostic tests like x-rays or MRIs.
A Patient Success Story
“After suffering from migraines and trying different clinics and treatments, Katharine is the first osteopath to be able to really make a difference for me. Not only is she great, but the clinic itself is amazing, very easy to arrange for treatment and the location is very convenient.”
~ Graeme S.
Ready to Book?
We look forward to meeting you and becoming part of your wellness journey. If you have any questions or concerns, please feel free to contact us. We now offer direct billing with Telus. Book an appointment now to take the first step towards optimal health.
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